El problema de la “pantalla ciega” en banca

Las sucursales modernas usan videovigilancia y cámaras en los cajeros para seguridad general, pero todas las transacciones importantes y excepciones ocurren en las pantallas de los cajeros y terminales. Sin grabación de pantalla, los bancos enfrentan:

  • Disputas sin resolver

    Sin registro con sello de tiempo de lo que se mostró o ingresó, se retrasan los reclamos y revisiones.

  • Fallas en auditoría y cumplimiento

    Las normas FFIEC, SOX y PCI DSS exigen pruebas irrefutables de lo que ocurre en pantalla — el CCTV tradicional no lo registra.

  • Investigaciones de fraude lentas

    Las cámaras muestran el dinero entregado, pero no los pasos en pantalla. Sin sincronización con la captura de pantalla, el análisis se complica.

  • Capacitación ineficaz

    Las simulaciones genéricas no sustituyen imágenes reales, limitando el aprendizaje y la calidad del servicio.

DeskCamera cierra esa brecha: una solución 100% software que convierte PCs con Windows y pantallas de cajeros en fuentes ONVIF. Captura cada evento con alta resolución para una videovigilancia completa, investigaciones más rápidas y cumplimiento total.

DeskCamera: Audit‑Ready Teller Screen Capture & Complete Bank Video Surveillance

Visibilidad Total de Pantalla

Transmita vídeo en alta resolución desde terminales de cajeros, gerentes o estaciones de control directamente a su VMS — cubriendo las lagunas que las cámaras de seguridad no pueden mostrar.

 

Cumplimiento Listo para Auditoría

Genere registros a prueba de manipulaciones con marcas de tiempo de cada sesión de usuario, cumpliendo con FFIEC, SOX y políticas internas — con búsqueda por usuario, hora o aplicación.

Reconstrucción Rápida de Incidentes

Sincronice las capturas de pantalla con el vídeo CCTV para un análisis forense paralelo en casos de fraudes, disputas o incumplimientos — vea lo mismo que el operador vio y realizó.

 

Despliegue sin Hardware

Solución completamente por software compatible con cualquier VMS ONVIF — sin tarjetas capturadoras ni codificadores. Instale en minutos y comience a grabar pantallas junto con las cámaras.

Escenarios avanzados de vigilancia y cumplimiento bancario

Aprovecha la grabación de pantalla de DeskCamera y su integración con CCTV para reforzar la seguridad bancaria, agilizar auditorías y prevenir fraudes.

  • Monitoreo de Transacciones en Cajas
    Graba en tiempo real todas las pantallas de punto de venta y manejo de efectivo de los cajeros para resolver disputas, prevenir fraudes y cumplir con las normativas FFIEC.

  • Supervisión del Mantenimiento de Cajeros Automáticos
    Captura diagnósticos técnicos, actualizaciones de firmware e interfaces de servicio para garantizar trazabilidad segura y monitoreo de seguridad de los ATMs.

  • Registro de Acceso a Bóvedas y Cajas Fuertes
    Documenta pasos de autenticación multifactorial y controles de acceso en consolas de bóvedas, generando pruebas audiovisuales inviolables para SOX y auditorías internas.

  • Archivado del Flujo de Aprobación de Préstamos
    Almacena todo el proceso de originación de hipotecas, préstamos automotrices y créditos junto a las grabaciones de CCTV, garantizando revisiones completas y cumplimiento regulatorio.

  • Seguimiento de Actividades en Quioscos de Autoservicio
    Registra las interacciones del cliente en el quiosco — firmas digitales, verificación de identidad y apertura de cuentas — para reforzar el cumplimiento de AML y mejorar la seguridad de cara al cliente.

DeskCamera elimina los “puntos ciegos” en la vigilancia bancaria al ofrecer capturas sincronizadas de pantalla y video listas para auditoría en cada estación crítica — ayudando a cerrar brechas de cumplimiento, acelerar investigaciones y proteger sus operaciones dentro del ecosistema VMS existente.

Los líderes del sector confían en DeskCamera
Lleva tu visión al siguiente nivel

Cómo funciona

Instalar DeskCamera

DeskCamera es un software ligero que se ejecuta en una PC con Windows sin necesidad de hardware especial. Captura la pantalla, el audio y las webcams conectadas.

Emular una cámara IP virtual

Una vez instalado, DeskCamera convierte el PC en una cámara IP virtual compatible con ONVIF. Puede transmitir la pantalla y la webcam como si fuera una cámara IP real.

Transmitir a cualquier VMS/NVR

DeskCamera envía el flujo de vídeo a través de la red a cualquier sistema compatible de gestión de vídeo (VMS) o grabador de vídeo en red (NVR), como Milestone, Nx Witness o Hikvision.

Funciones clave

  • Funciona como una cámara IP virtual con soporte ONVIF — sin necesidad de hardware adicional, siempre en segundo plano

  • Convierte transmisiones HTTP y RTSP externas al formato ONVIF

  • Transmite pantalla, webcam y múltiples fuentes de video al mismo tiempo a NVR/DVR/VMS

  • Ofrece video 4K, audio, detección de movimiento en pantalla y hasta 60 FPS

  • Acelerado por GPU — alto rendimiento con bajo uso del sistema

  • Totalmente compatible con todas las plataformas VMS compatibles con ONVIF y RTSP

  • Socio tecnológico de Milestone, Genetec, VIVOTEK, OpenEye y más

  • Utilizado en smart cities, retail, sector público e infraestructuras críticas en todo el mundo

    Elegidos por los grandes


    Nos enorgullece ser el socio técnico de confianza de las principales empresas de VMS y software de videovigilancia

    Descubre cómo se utiliza DeskCamera en distintas industrias y situaciones

    Record the video on a screen to VMS

    We had a requirement to be able to record the video on a screen 24 hours a day which could be recorded into a VMS for playback when required. We were originally using a physical video encoder connected to a second video output on the PC. While this worked, it was expensive and we continually… Read more «Record the video on a screen to VMS»

    Glen Collins
    System Integrator
    Honeywell

    Streaming application window via RTSP with DeskCamera

    We have infrared cameras that do not provide streaming out. Even if they did, we need to enhance the camera image with analytics messages. The decorated image is sent to VMS via DeskCamera. I have personally reviewed many RTSP streaming software libraries, in the hope that one of the libraries could be integrated directly with… Read more «Streaming application window via RTSP with DeskCamera»

    Larry Roy
    Software Architect
    Embedded Logix, Inc. ( https://www.emlogix.net )

    DeskCamera for «working monitor» in casino

    Your software is the holy grail, and that’s only exaggerating a little bit.  Let me take you back in time before IP to the days of analog video in the casino space where matrix bays and VCRs ruled.  Casinos monitor video in real time more so than many other verticals. If an operator proactively catches… Read more «DeskCamera for «working monitor» in casino»

    Adam Myhre
    System Integrator ( www.ssicctv.com )
    SSI [Surveillance Systems Incorporated]

    Viewing the computer screen on a phone

    Being a dairy farmer with a large operation, viewing the computer screen at the dairy on my phone is very useful. It shows the current milking statistics and I can decide whether I am required at the shed to help or check drafted cows for breeding or health checks. When my time is short, its… Read more «Viewing the computer screen on a phone»

    Barry Coster
    Dairy Farmer
    Bellbrook Holsteins

    DeskCamera for converting RTSP streams to ONVIF

    I downloaded and tried DeskCamera to convert some RTSP cameras to ONVIF. My cameras wouldn’t connect properly, so I reached out to DeskCamera. On the same day, a technician connected to my computer to work on the issue. Although they couldn’t resolve the problem immediately, they submitted it to their software engineers. Over the course… Read more «DeskCamera for converting RTSP streams to ONVIF»

    David Scott
    Safety & Security Manager

    Stream multiple PC screens into VMS

    We are a Company that is characterized by seeking security and confidence our customers. That is why after a long research and testing we have concluded that DeskCamera is the best alternative in the market for security solutions in the video stream of multiple computers in a smooth and efficient way. Also, DeskCamera has allowed… Read more «Stream multiple PC screens into VMS»

    David Ponce Herrera
    CEO
    Turing NEURALVISION

    Record barcode vouchers to VMS with DeskCamera

    We had a need to easily compare values on a barcoded voucher with a cash payout. Due to the size of the vouchers, it was often difficult to read the value of the voucher from a camera, so we went looking for a solution that allowed our operators to monitor the transaction without replacement of… Read more «Record barcode vouchers to VMS with DeskCamera»

    Daniel Davis
    ICT Manager
    Lasseters Casino & Alice Springs Convention Centre

    DeskCamera for online dueling in pinball

    DeskCamera is the secret sauce in this recipe that makes this whole online dueling pinball thing significantly easier. Essentially the program turns all of your video content into IP cameras directly accessible by the host. All audio and video content sources in DeskCamera are assigned the generic term of Media Sources in the application. DeskCamera… Read more «DeskCamera for online dueling in pinball»

    Bryan

    DeskCamera for POS till system

    To aid our surveillance of transactions through a busy ‘Point of Sale’ till system, we were looking to record the screens from multiple tills to a local NVR solution. After installing DeskCamera as a trial on one of the Windows based tills, I was pleasantly surprised when it was up and running, recording to the… Read more «DeskCamera for POS till system»

    Kevin Willis
    Head of Compliance
    VGC Leeds Ltd (Victoria Gate Casino)

    Recording RF SMART packing screen into VMS

    After receiving many cases of “claimed missing products” in our despatched orders.  We decided that we had a need in our warehouse packing facility to record orders on CCTV, however the cameras would never pickup exactly what product was on our packing table as we deal with very small items such as lipsticks and eyeliners,… Read more «Recording RF SMART packing screen into VMS»

    Nick Sutton
    Operations Manager
    Pravera Limited

    DeskCamera for recording train system SCADA

    We are using DeskCamera to record the interface of our train system, system HMI, etc., and we are very satisfied with the software. It is very useful for conducting investigations into past events.

    Mattias Henriksson
    Automationengineer

    Recording VM screen with DeskCamera

    DeskCamera was a neat solution for a tricky problem for us. Our use case was running the software in a VM to monitor an application and pipe the screen into our surveillance system where we could share it with multiple recipients and have the ability to roll backwards and forwards through the events of the… Read more «Recording VM screen with DeskCamera»

    Duncan Watson
    Network Systems Manager
    Universal Studios Japan

    Record SCADA screens to NVR

    We are a coal export terminal, located in the Baltic Sea, that transports, loads, and unloads coal 24/7. All production processes are visualized using Siemens SCADA. Thus, we have multiple operator monitors and must record all actions in the event that we will need to analyze abnormal situations and mitigate human factors. For ten years,… Read more «Record SCADA screens to NVR»

    Anton Sincov
    BALTIC COAL TERMINAL JSC

    I can tell you that

    I can tell you that Deskcamera has been a wonderful solution for my business. We have a supermarket and Deskcamera is connected in all cashiers. It definitely has help us increase employee performance and error finding during the checkout process. Also, we have been able to use the recordings to make training videos for new… Read more «I can tell you that»

    Ramon Marrero
    IT Manager
    MiGente2go La Sierra

    DeskCamera for capturing the screens

    We´re using DeskCamera to capture the screen of a couple production applications running on simple Windows based computers. The screens are recorded via ONVIF on our NVR´s and makes it possible to view the applications together with cameras on the same monitor. The computer could be running in a completely different place and still produce… Read more «DeskCamera for capturing the screens»

    Johan Hansson
    Automation Engineer
    Fiskarhedens Trävaru AB

    DeskCamera for serving mission-critical information

    DeskCamera has allowed us to serve mission-critical information to our clients, the intuitive design of the application coupled with excellent customer support far exceed what one would normally expect from such a small investment

    Callum Mclachlan
    Senior Technician
    PKE-GULF

    Computer surveillance via NVR

    Your software is great. I use it in our company to control employees.

    Michał Twaróg
    Engineer

    DeskCamera for streaming computer video contents

    My work is related to video surveillance and often need to test various video analytic solutions or demo different functions to partners. I use DeskCamera to stream all kinds of video contents (live, archived) on the Internet to my system as regular IP cameras, then I can run it with various video analytic solutions, such… Read more «DeskCamera for streaming computer video contents»

    Jason Lee

    Record security control room monitors

    We used DeskCamera to record multiple security control rooms dual monitor workstations across cities in an Indian public space Surveillance project. The monitor outputs were smoothly recorded in standard NVRs over ONVIF. All worked great as per our expectations. The configuration was simple and the CPU consumption per workstation was minimal. We, Veracity INDIA, and… Read more «Record security control room monitors»

    Vivek Kumar
    Country Director
    VERACITY INDIA

    No need of expensive hardware with DeskCamera

    After a long research and testing, I can say that the DeskCamera is the best software in the market which can stream the video of multiple computer screens over the network. Usage of this software eliminates the need of any other expensive hardware, like – video servers and signal splitters. DeskCamera has only negligible impact… Read more «No need of expensive hardware with DeskCamera»

    Nikolay Timofeev
    Surveyor
    Van Oord

    DeskCamera for recording production screens

    DeskCamera helps us to record production screens next to the footage of the multiple cameras on the different machines. In that way we can improve our quality of production. Software is easy to install and to use. Within 1 hour DeskCamera was up and running!

    Rudy Hostens
    IT manager
    E-MAX PROFILES GULLGEM