Retail Video Surveillance Gaps: Hidden Loss-Prevention Pain Points You Can’t Ignore 

  • POS Fraud Hides Behind the Screen
    Ceiling cameras record the countertop, but they never capture the void keys, price overrides or loyalty-card hacks happening on the monitor. Classic retail video surveillance misses the most expensive mistakes.

  • Self-Checkout Turns into a Shrinkage Magnet
    Fake barcodes, partial scans and “accidental” double-bagging slip past attendants. Without dedicated self-checkout monitoring, losses multiply across every kiosk.

  • Organised Retail Crime Exploits Data Gaps
    Refund scams and gift-card schemes rely on timing differences between transaction logs and footage. When video and till data aren’t synchronised, investigations stall and evidence is weak.

  • Compliance Pressure Keeps Rising
    PCI-DSS and GDPR auditors now demand on-screen proof of every card swipe and age check. Standard CCTV can’t deliver the required, time-stamped POS screen recording evidence.

  • Legacy VMS Can’t Search By Receipt Data
    Security staff scrub through footage manually because traditional systems lack ONVIF POS integration and keyword search on transaction text.

These gaps show why classical CCTV alone is no longer enough to protect profit, prove compliance, or resolve disputes in modern retail. That’s why retailers are adopting DeskCamera — a pure-software retail video surveillance upgrade that turns any POS, self-checkout or back-office PC into an ONVIF camera, adding synced screen and webcam evidence that traditional CCTV can’t capture.

4 Must-Have Retail Video Surveillance & POS Loss-Prevention Features

Shrinkage Shield

Catch voids, price overrides and barcode swaps in real time. DeskCamera maps the live POS screen to your CCTV feed, so fraud stands out the moment it happens.

 

Compliance Snapshot

Generate PCI-DSS and GDPR-ready audit trails on demand. Time-stamped screen footage plus receipt data makes proof for regulators bullet-proof.

360° Incident Replay

Rewind perfectly synced screen + webcam/overhead video to reconstruct every disputed sale in seconds—no more hunting through hours of unsynchronised footage.

 

Cost-Smart Deployment

Pure software install—no HDMI encoders, grabber cards or rack space. Roll out across thousands of lanes from one console and cut CapEx to near zero.

Real-World Retail Wins Powered by DeskCamera

One tool, many pay-offs—here’s where retailers are deploying DeskCamera today:

  • Instant Loss-Prevention Monitoring
    Merge POS screen video with ceiling-cam footage to flag voids, price overrides, and “sweetheart” scans the second they occur.

  • Self-Checkout & SCO Kiosk Oversight
    Stream every customer screen for barcode swaps or partial scans and push real-time alerts to floor staff.

  • Remote Multi-Store Audits
    Regional managers log in through the VMS to verify planograms, queue times and upselling compliance—no travel required.

  • PCI-DSS & GDPR Evidence Capture
    Produce encrypted, time-stamped screen recordings that satisfy cardholder data and privacy auditors in one click.

  • Cashier Training & Coaching
    Export annotated screen videos to show new hires the perfect scanning flow, loyalty-card prompts and age-verification steps.

DeskCamera turns ordinary POS and back-office PCs into smart IP cameras—closing surveillance gaps, slashing shrinkage and proving compliance where classic CCTV can’t.

Los líderes del sector confían en DeskCamera
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Cómo funciona

Instalar DeskCamera

DeskCamera es un software ligero que se ejecuta en una PC con Windows sin necesidad de hardware especial. Captura la pantalla, el audio y las webcams conectadas.

Emular una cámara IP virtual

Una vez instalado, DeskCamera convierte el PC en una cámara IP virtual compatible con ONVIF. Puede transmitir la pantalla y la webcam como si fuera una cámara IP real.

Transmitir a cualquier VMS/NVR

DeskCamera envía el flujo de vídeo a través de la red a cualquier sistema compatible de gestión de vídeo (VMS) o grabador de vídeo en red (NVR), como Milestone, Nx Witness o Hikvision.

Funciones clave

  • Funciona como una cámara IP virtual con soporte ONVIF — sin necesidad de hardware adicional, siempre en segundo plano

  • Convierte transmisiones HTTP y RTSP externas al formato ONVIF

  • Transmite pantalla, webcam y múltiples fuentes de video al mismo tiempo a NVR/DVR/VMS

  • Ofrece video 4K, audio, detección de movimiento en pantalla y hasta 60 FPS

  • Acelerado por GPU — alto rendimiento con bajo uso del sistema

  • Totalmente compatible con todas las plataformas VMS compatibles con ONVIF y RTSP

  • Socio tecnológico de Milestone, Genetec, VIVOTEK, OpenEye y más

  • Utilizado en smart cities, retail, sector público e infraestructuras críticas en todo el mundo

    Elegidos por los grandes


    Nos enorgullece ser el socio técnico de confianza de las principales empresas de VMS y software de videovigilancia

    Descubre cómo se utiliza DeskCamera en distintas industrias y situaciones

    Recording RF SMART packing screen into VMS

    After receiving many cases of “claimed missing products” in our despatched orders.  We decided that we had a need in our warehouse packing facility to record orders on CCTV, however the cameras would never pickup exactly what product was on our packing table as we deal with very small items such as lipsticks and eyeliners,… Read more «Recording RF SMART packing screen into VMS»

    Nick Sutton
    Operations Manager
    Pravera Limited

    Record barcode vouchers to VMS with DeskCamera

    We had a need to easily compare values on a barcoded voucher with a cash payout. Due to the size of the vouchers, it was often difficult to read the value of the voucher from a camera, so we went looking for a solution that allowed our operators to monitor the transaction without replacement of… Read more «Record barcode vouchers to VMS with DeskCamera»

    Daniel Davis
    ICT Manager
    Lasseters Casino & Alice Springs Convention Centre

    Stream multiple PC screens into VMS

    We are a Company that is characterized by seeking security and confidence our customers. That is why after a long research and testing we have concluded that DeskCamera is the best alternative in the market for security solutions in the video stream of multiple computers in a smooth and efficient way. Also, DeskCamera has allowed… Read more «Stream multiple PC screens into VMS»

    David Ponce Herrera
    CEO
    Turing NEURALVISION

    Viewing the computer screen on a phone

    Being a dairy farmer with a large operation, viewing the computer screen at the dairy on my phone is very useful. It shows the current milking statistics and I can decide whether I am required at the shed to help or check drafted cows for breeding or health checks. When my time is short, its… Read more «Viewing the computer screen on a phone»

    Barry Coster
    Dairy Farmer
    Bellbrook Holsteins

    DeskCamera for serving mission-critical information

    DeskCamera has allowed us to serve mission-critical information to our clients, the intuitive design of the application coupled with excellent customer support far exceed what one would normally expect from such a small investment

    Callum Mclachlan
    Senior Technician
    PKE-GULF

    DeskCamera for capturing the screens

    We´re using DeskCamera to capture the screen of a couple production applications running on simple Windows based computers. The screens are recorded via ONVIF on our NVR´s and makes it possible to view the applications together with cameras on the same monitor. The computer could be running in a completely different place and still produce… Read more «DeskCamera for capturing the screens»

    Johan Hansson
    Automation Engineer
    Fiskarhedens Trävaru AB

    Computer surveillance via NVR

    Your software is great. I use it in our company to control employees.

    Michał Twaróg
    Engineer

    Streaming application window via RTSP with DeskCamera

    We have infrared cameras that do not provide streaming out. Even if they did, we need to enhance the camera image with analytics messages. The decorated image is sent to VMS via DeskCamera. I have personally reviewed many RTSP streaming software libraries, in the hope that one of the libraries could be integrated directly with… Read more «Streaming application window via RTSP with DeskCamera»

    Larry Roy
    Software Architect
    Embedded Logix, Inc. ( https://www.emlogix.net )

    DeskCamera for recording train system SCADA

    We are using DeskCamera to record the interface of our train system, system HMI, etc., and we are very satisfied with the software. It is very useful for conducting investigations into past events.

    Mattias Henriksson
    Automationengineer

    Record SCADA screens to NVR

    We are a coal export terminal, located in the Baltic Sea, that transports, loads, and unloads coal 24/7. All production processes are visualized using Siemens SCADA. Thus, we have multiple operator monitors and must record all actions in the event that we will need to analyze abnormal situations and mitigate human factors. For ten years,… Read more «Record SCADA screens to NVR»

    Anton Sincov
    BALTIC COAL TERMINAL JSC

    I can tell you that

    I can tell you that Deskcamera has been a wonderful solution for my business. We have a supermarket and Deskcamera is connected in all cashiers. It definitely has help us increase employee performance and error finding during the checkout process. Also, we have been able to use the recordings to make training videos for new… Read more «I can tell you that»

    Ramon Marrero
    IT Manager
    MiGente2go La Sierra

    DeskCamera for POS till system

    To aid our surveillance of transactions through a busy ‘Point of Sale’ till system, we were looking to record the screens from multiple tills to a local NVR solution. After installing DeskCamera as a trial on one of the Windows based tills, I was pleasantly surprised when it was up and running, recording to the… Read more «DeskCamera for POS till system»

    Kevin Willis
    Head of Compliance
    VGC Leeds Ltd (Victoria Gate Casino)

    DeskCamera for online dueling in pinball

    DeskCamera is the secret sauce in this recipe that makes this whole online dueling pinball thing significantly easier. Essentially the program turns all of your video content into IP cameras directly accessible by the host. All audio and video content sources in DeskCamera are assigned the generic term of Media Sources in the application. DeskCamera… Read more «DeskCamera for online dueling in pinball»

    Bryan

    DeskCamera for recording production screens

    DeskCamera helps us to record production screens next to the footage of the multiple cameras on the different machines. In that way we can improve our quality of production. Software is easy to install and to use. Within 1 hour DeskCamera was up and running!

    Rudy Hostens
    IT manager
    E-MAX PROFILES GULLGEM

    DeskCamera for converting RTSP streams to ONVIF

    I downloaded and tried DeskCamera to convert some RTSP cameras to ONVIF. My cameras wouldn’t connect properly, so I reached out to DeskCamera. On the same day, a technician connected to my computer to work on the issue. Although they couldn’t resolve the problem immediately, they submitted it to their software engineers. Over the course… Read more «DeskCamera for converting RTSP streams to ONVIF»

    David Scott
    Safety & Security Manager

    Recording VM screen with DeskCamera

    DeskCamera was a neat solution for a tricky problem for us. Our use case was running the software in a VM to monitor an application and pipe the screen into our surveillance system where we could share it with multiple recipients and have the ability to roll backwards and forwards through the events of the… Read more «Recording VM screen with DeskCamera»

    Duncan Watson
    Network Systems Manager
    Universal Studios Japan

    DeskCamera for «working monitor» in casino

    Your software is the holy grail, and that’s only exaggerating a little bit.  Let me take you back in time before IP to the days of analog video in the casino space where matrix bays and VCRs ruled.  Casinos monitor video in real time more so than many other verticals. If an operator proactively catches… Read more «DeskCamera for «working monitor» in casino»

    Adam Myhre
    System Integrator ( www.ssicctv.com )
    SSI [Surveillance Systems Incorporated]

    Record the video on a screen to VMS

    We had a requirement to be able to record the video on a screen 24 hours a day which could be recorded into a VMS for playback when required. We were originally using a physical video encoder connected to a second video output on the PC. While this worked, it was expensive and we continually… Read more «Record the video on a screen to VMS»

    Glen Collins
    System Integrator
    Honeywell

    Record security control room monitors

    We used DeskCamera to record multiple security control rooms dual monitor workstations across cities in an Indian public space Surveillance project. The monitor outputs were smoothly recorded in standard NVRs over ONVIF. All worked great as per our expectations. The configuration was simple and the CPU consumption per workstation was minimal. We, Veracity INDIA, and… Read more «Record security control room monitors»

    Vivek Kumar
    Country Director
    VERACITY INDIA

    No need of expensive hardware with DeskCamera

    After a long research and testing, I can say that the DeskCamera is the best software in the market which can stream the video of multiple computer screens over the network. Usage of this software eliminates the need of any other expensive hardware, like – video servers and signal splitters. DeskCamera has only negligible impact… Read more «No need of expensive hardware with DeskCamera»

    Nikolay Timofeev
    Surveyor
    Van Oord

    DeskCamera for streaming computer video contents

    My work is related to video surveillance and often need to test various video analytic solutions or demo different functions to partners. I use DeskCamera to stream all kinds of video contents (live, archived) on the Internet to my system as regular IP cameras, then I can run it with various video analytic solutions, such… Read more «DeskCamera for streaming computer video contents»

    Jason Lee